Gladden Valley Stream – TERMS AND CONDITIONS
Reservation and Payment Terms
To confirm a reservation, a non-refundable deposit equal to twenty percent (20%) of the total reservation amount is required within forty-eight (48) hours of booking. Final payment is due no later than ninety (90) days prior to the scheduled arrival date. For reservations made within ninety (90) days of arrival, full payment is required
A minimum stay of four (3) consecutive nights is required. A fifteen percent (15%) surcharge shall apply to reservations booked during the designated holiday season, during which a minimum stay of seven (7) consecutive nights is required.
Check-In / Check-Out
Guest check-in shall occur no earlier than 4:00 PM local time on the scheduled date of arrival. Check-out is required by 10:00 AM local time on the scheduled date of departure.
Cancellation Policy
- Cancellations received one hundred twenty (120) or more days prior to the scheduled arrival date are fully refundable.
- Cancellations received between one hundred twenty (120) and ninety (90) days prior to arrival are subject to a cancellation fee not to exceed twenty percent (20%) of the total reservation amount.
- Cancellations received fewer than ninety (90) days prior to arrival are non-refundable.
Valley Stream shall not be held liable for any financial losses resulting from cancellation or interruption due to events beyond its control, including but not limited to illness, injury, natural disasters, or travel restrictions.
Travel Insurance Recommendation
Guests are strongly encouraged to obtain comprehensive travel insurance at the time of booking. Such insurance should provide coverage for trip cancellation, interruption, medical emergencies, and any other unforeseen circumstances affecting travel plans. Travel insurance may also reimburse non-refundable deposits and payments pursuant to the insurer’s terms and conditions.
What’s Included:
· Private land transfers (roundtrip) from Belize City, Shuttle is 1.5 hours.
· Helicopter included on arrival (one-way) for 7+ night stays;
· Exclusive use of the property, there are no other guests.
· All meals, non-alcoholic beverages, wine, champagne and spirits.
· Private chef, personal concierge, bartender & housekeeping
· On-site guide for medicinal plant, bird and cultural tours
· Up to four daily 60-minute massages per day
· Infinity pool, hot tub, yoga/fitness room, games & mountain bikes
· High-speed Wi-Fi
· One off site excursion every three nights (i.e. mayan ruins, zip lining, cave turbing, cave trekking, horseback riding).
Additional Options:
· Premium wines, Champagne & reserve spirits
· Additional Off-site excursions as well as diving, deep-sea fishing, snorkeling excursions.
· Extra massage and spa services beyond inclusions